Have your say

/Have your say
Have your say 2019-02-01T11:58:07+00:00
We work to put local people, patients and their carers at the heart of all that we do.  We want you to understand who we are, what we do and that your views can contribute to setting health priorities for Richmond.
Through patient and public feedback  you can have a say in how we develop and shape the healthcare services that you use in Richmond.

Ways to get involved

There are many ways that you can get involved and share your experience of local health services:

  • ​Join your GP practice patient participation group (PPG)
  • Come along to one of our public forums
  • Make a suggestion or give your views via our feedback form
  • Share your story with us –  of living with a health condition and/or your recent experience of local NHS services so we can improve those services
  • Join our database to find out about opportunities to get involved in shaping our services

For more information on the above email richmondccg.involve@swlondon.nhs.uk

View our latest patient and public engagement review which provides an overview of our patient and public engagement (PPE) activities for 2017/18.

Patient and public voice in governance

Patient and public representatives take part in our decision making to enable a range of views. This includes the appointment of lay members to our Governing Body and sub-committees.

Healthwatch Richmond is also a member of our Governing Body, Primary Care Commissioning Committee and other committees.

A representative of our Patient Participation Group Network is also a member of our Primary Care Commissioning Committee.​

Patient choice

Patient choice is at the heart of the NHS. There are a range of choices that patients should expect to be offered in the NHS services they use.

The Choice Framework, published by the Department of Health, sets out the nine main types of choices that should be available to patients in the NHS. Some of these choices are legal rights, while some are subject to specific exceptions.

Survey evidence shows (2015 Choice Survey) that progress towards achieving meaningful choice for NHS patients has stalled over recent years. NHS England is therefore committed to a major programme of work to realise the NHS’ longstanding promise to give patients choice over where and how they receive care, as highlighted in the NHS Five Year Forward View.

Click here for a range of NHS leaflets, including easy read, which provide more information.