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​​​Join our informatio​n event and find out how you can make a difference in your GP practice ​


NHS Richmond Clinical Commissioning Group (CCG) is inviting local residents to a patient participation group (PPG) information event. This is an opportunity to meet people who have already made changes in their GP practice and find out how you can get involved and have your say.

A PPG is made up of patients who work together with staff and GPs to continuously improve the services and facilities offered by their practice. It also provides an opportunity to support the development of local NHS services by sharing patient experiences and providing a local viewpoint.

Margaret Dangoor, a resident in the borough, has been chair of the PPG at Sheen Lane Health Centre for nearly five years. She has supported the practice to sign up to the Dementia Action Alliance, a partnership of local organisations who have pledged to be dementia friendly. Ms Dangoor has delivered Dementia Friends information sessions to staff to help them feel more confident when working with patients who have the condition.

In consultation with the GPs at the practice the PPG has also run a series of information events for patients, covering a range of health conditions which have attracted increasing numbers of patients.  

Ms Dangoor said: "The PPG for the Sheen Lane practices works very well with both patients and GPs. We feel that being part of the PPG has been a worthwhile and positive experience and we will continue to listen to patient feedback, develop our work and increase membership."

Maggie Ennis is the founding member of the PPG at York Medical Practice at St John's Health Centre, Twickenham. Some examples of changes that the PPG has put in place include; providing valuable feedback on how to make the content on the practice website more user-friendly and helping to coordinate 'flu days.'

Ms Ennis said: "I have thoroughly enjoyed being part of the PPG and encourage people to consider joining up. Our information event on 9 June is open to everyone. All you need to do is register to get your place.

"It is the ideal opportunity for local people to meet PPG members and find out how they can get involved. Being part of a PPG doesn't need to take up a great deal of time and it can fit around other commitments."

The information event, run by NHS Richmond CCG in partnership with the Richmond General Practice Alliance (RGPA), takes place on 9 June from 6-9pm at York House in Twickenham. To book your place, contact Marianne Devereux, Engagement and Equalities Officer, by emailing ccginvolve@richmond.gov.uk or calling 020 8734 3037.

Media enquiries

Contact Amy Burns at Richmond CCG on 020 8734 3016 or email amy.burns@richmond.gov.uk