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Get the jab, get flu safe in Richmond08/10/2014 14:30NoArticle Page
  
Help us improve care in Richmond co-design workshop 1 - 3rd September 201409/10/2014 14:30NoArticle Page
  
Help us improve care in Richmond co-design workshop 2 - 15th September 201409/10/2014 14:30NoArticle Page
  
Inpatient mental health services in south west London Proposals09/10/2014 14:30NoArticle Page
  
Keeping elderly residents out of hospital at heart of local thinking09/10/2014 14:30NoArticle Page
  
Let's be clear about breast cancer and don't assume you're past it if you are aged 70 or over09/10/2014 14:30NoArticle Page
  
LiveWell Richmond - helping you achieve your healthy New Year goals09/10/2014 14:30NoArticle Page
  
Look after yourself and others in the heat09/10/2014 14:30NoArticle Page
  
Mental health services to be improved - 06/02/201409/10/2014 14:30NoArticle Page
  
National HIV testing week 22 - 29 November 201309/10/2014 14:30NoArticle Page
  
New Richmond CCG patient prospectus - 07/06/201309/10/2014 14:30NoArticle Page
  
Richmond Clinical Commissioning Group given green light for commissioning local health services - 20/02/201309/10/2014 14:30NoArticle Page
  
Richmond Clinical Commissioning Group holds successful first public forum - 30/04/201309/10/2014 14:30NoArticle Page
  
Self Care for Life Take Control - 21/11/201309/10/2014 14:30NoArticle Page
  
Stub it out today for a healthier tomorrow - Stoptober09/10/2014 14:30NoArticle Page
  
There is now 111 number to call for urgent medical help in Kingston and Richmond - 02/12/201309/10/2014 14:30NoArticle Page
  
Ask your pharmacist for medical advice - 07/11/201309/10/2014 14:30NoArticle Page
  
Audiology open day: Find out about the help available for people with hearing loss09/10/2014 14:30NoArticle Page
  
Changes to Richmond CCG Patient Transport Service09/10/2014 14:30NoArticle Page
  
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Pharmaceutical Needs Assessment Survey Richmond14/10/2014 11:00NoArticle Page
  
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A&E is for real emergencies only, call 111 for urgent medical advice19/11/2014 15:00NoArticle Page
  
Antibiotics awareness campaign - make a pledge and become an antibiotic guardian20/11/2014 15:00NoArticle Page
  
Better health for everyone: give us your views18/12/2014 15:00NoArticle Page
  
South west London mental health consultation ends22/12/2014 15:00NoArticle Page
  
Could you give up alcohol for 31 days?23/12/2014 13:00NoArticle Page
  
Learn about the big things happening in learning disability services at our Big Event24/12/2014 11:00NoArticle Page
  
Out of hours health visitor advice line08/01/2015 10:00NoArticle Page
  
Come and have your say on the Care Act proposals in Richmond08/01/2015 10:00NoArticle Page
  
Next steps for mental health consultation in south west London23/01/2015 14:00NoArticle Page
  
Tell the NHS what you think of 11123/01/2015 16:00NoArticle Page
  
Do you know the symptoms of oesophago-gastric cancers?26/01/2015 10:00NoArticle Page
  
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NHS change day18/02/2015 18:00NoArticle Page
  
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Richmond GPs say "Get to know your bowels"31/03/2015 12:00NoArticle Page
  
Richmond residents can sleep easy during National Stop Snoring Week20/04/2015 17:00NoArticle Page
  
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Think of the person during Dementia Awareness Week19/05/2015 13:00NoArticle Page
  
Local NHS calls for debate on future services22/06/2015 13:00NoArticle Page
  
Richmond residents are urged to stay safe in the heat29/06/2015 14:00NoArticle Page
  
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Be clear on cancer, older women urged07/07/2015 13:00NoArticle Page
  
Richmond pharmacies can help over bank holiday25/08/2015 16:00NoArticle Page
  
Award-winning NHS service will change lives for the better in the borough of Richmond09/09/2015 16:00NoArticle Page
  
Richmond’s older residents Full of Life23/09/2015 11:00NoWeb Page
  
Full of Life Week for older people living in the borough of Richmond takes place from 4-9 October29/09/2015 16:00NoArticle Page
  
Winter Warmth: Are you ready for winter?06/10/2015 11:00NoArticle Page
  
NHS Richmond CCG urges smokers to quit for 28 days - or even better for good12/10/2015 15:00NoArticle Page
  
Macmillan GP for Richmond calls for local women to be breast aware23/10/2015 13:00NoArticle Page
  
Older people, those with long-term health conditions, pregnant women and young children urged to get flu jab now28/10/2015 16:00NoArticle Page
  
South West London Joint Committee of Primary Care Commissioning meeting04/11/2015 16:00NoArticle Page
  
Working together for better care06/11/2015 17:00NoArticle Page
  
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Richmond Clinical Commissioning Group supports Movember – the hairiest month of year12/11/2015 13:00NoArticle Page
  
Help reduce medicine waste in Richmond and save NHS money04/12/2015 10:00NoArticle Page
  
New local guide to help residents ‘choose well’ when it comes to their health10/12/2015 12:00Article Page
  
Same day consultation for children aged 5 and under provided by GPs in Richmond16/12/2015 17:00Article Page
  
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NHS Richmond Clinical Commissioning Group joins campaign to raise awareness of female genital mutilation08/02/2016 16:00NoArticle Page
  
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Junior doctor's strike - information for Richmond residents08/03/2016 15:00NoArticle Page
  
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Together we can tackle child abuse in the borough of Richmond15/03/2016 14:00NoArticle Page
  
Extended opening hours for KC Pharmacy close to Teddington Memorial Hospital17/03/2016 15:00NoArticle Page
  
Together we can tackle child abuse in Richmond07/04/2016 17:00NoArticle Page
  
Market engagement workshop on Thursday 14 April 2016 at Clarendon Hall, York House, 1pm – 3pm08/04/2016 17:00NoArticle Page
  
The Big Event Success!11/04/2016 12:00NoArticle Page
  
Bowel cancer awareness month in April13/04/2016 10:00NoArticle Page
  
Dementia services – have your say19/04/2016 11:00NoArticle Page
  
Cancer information booklet for people living in the borough of Richmond25/04/2016 11:00NoArticle Page
  
London experiencing measles outbreak26/04/2016 14:00NoArticle Page
  
Seven-day GP access available now 8am to 8pm ​in the borough of Richmond29/04/2016 12:00NoArticle Page
  
Have your say and make a difference to NHS health services in the borough of Richmond03/05/2016 17:00NoArticle Page
  
Feedback sought on new toolkit to improve children’s asthma care04/05/2016 10:00NoArticle Page
  
Primary care commissioning committee meeting in public06/05/2016 17:00NoArticle Page
  
Help improve equality and diversity across NHS services in Richmond12/05/2016 17:00NoArticle Page
  
Join our governing body meeting in public 17 May 201613/05/2016 14:00NoArticle Page
  
Blog by Dr Kate Moore at Hampton Wick Surgery18/05/2016 11:00NoArticle Page
  
Pharmacy opening times 30 May 201620/05/2016 10:00NoArticle Page
  
We want to hear your experiences of local NHS services20/05/2016 11:00NoArticle Page
  
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Join our governing body meeting in public to approve our annual reports and accounts20/05/2016 14:00NoArticle Page
  
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Have your say on the refreshed carers’ strategy14/07/2016 11:00NoArticle Page
  
Call for health services to do more for children at risk of harm14/07/2016 11:00NoArticle Page
  
New NHS health app for young people in the borough of Richmond14/07/2016 12:00NoArticle Page
  
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Help us support and improve primary care services21/07/2016 16:00NoArticle Page
  
Join our primary care commissioning committee meeting in public on 16 August 201610/08/2016 15:00NoArticle Page
  
Pharmacy opening times in the borough of Richmond on Monday 29 August 201622/08/2016 10:00NoArticle Page
  
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Update on development of our Sustainability and Transformation Plan​​09/09/2016 11:00Web Page
  
Update on development of our STP09/09/2016 11:00NoArticle Page
  
Join our governing body meeting in public 20 September 201615/09/2016 17:00NoArticle Page
  
Fair processing notice28/09/2016 12:00Administrative Task
  
Join our primary care commissioning committee meeting in public on 18 October 201614/10/2016 11:00NoArticle Page
  
Residents in the borough of Richmond are encouraged not to put off flu vaccinations ahead of winter18/10/2016 15:00NoArticle Page
  
Listen in and share your views on the future of care services26/10/2016 10:00NoArticle Page
  
National NHS campaign launches in London urging people to stay well this winter07/11/2016 15:00NoArticle Page
  
​​​Join our next governing body meeting in public ​11/11/2016 11:00NoArticle Page
  
Blog by Mukesh Shah community pharmacist at Goode Pharmacy Twickenham20/12/2016 12:00NoArticle Page
  
New accountable officer for south west London CCGs20/12/2016 12:00NoArticle Page
  
New asthma toolkit to help improve care for children with asthma in the borough of Richmond20/12/2016 13:00NoArticle Page
  
This Christmas think GP or pharmacy before A&E21/12/2016 15:00NoArticle Page
  
NHS in Richmond seeks views on proposed changes to local healthcare28/12/2016 10:00NoArticle Page
  
Living with and beyond cancer - event for local people10/01/2017 11:00NoArticle Page
  
New health partnership to improve care for Richmond patients11/01/2017 15:00NoArticle Page
  
Join our governing body meeting in public 17 January 201717/01/2017 11:00NoArticle Page
  
Blog written by Bonnie Green, local resident and cancer survivor19/01/2017 11:00Article Page
  
Blog written by Bonnie Green, local resident and cancer survivor19/01/2017 11:00NoArticle Page
  
Individual funding request31/01/2017 13:00Administrative Task
  
NHS Richmond is calling for your views on IVF and ICSI services10/02/2017 11:00NoArticle Page
  
Richmond Health and Care Forum to discuss future of local health services10/02/2017 13:00NoArticle Page
  
Need health advice? Visit your community pharmacist first21/02/2017 16:00NoArticle Page
  
Access to surgery24/02/2017 17:00Administrative Task
  
Prescribing changes24/02/2017 17:01Administrative Task
  
Save time GP online!06/03/2017 16:00NoArticle Page
  
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Stakeholder newsletter03/04/2017 12:00Top Level Parent FolderYesAdministrative Task
  
Register of interests19/04/2017 09:00Administrative Task
  
Join the Patient Participation Group (PPG) at your GP practice24/04/2017 11:00Article Page
  
​South Wes​​t London CCGs’ statement - CAMHS neurodevelopmental assessment service26/05/2017 15:00Article Page
  
Take a simple test to see if you are at risk of diabetes07/06/2017 13:00Article Page
  
Update on proposed changes to *IVF and ICSI12/06/2017 14:00Article Page
  
Manage your health from your mobile 24/729/06/2017 14:00Article Page
  
Experts by experience30/06/2017 12:00Administrative Task
  
New walking group for patients at Twickenham GP practice04/07/2017 17:00Article Page
  
Feedback18/07/2017 10:00Administrative Task
  
Changes to the access criteria for in vitro fertilisation (IVF) and intra-cytoplasmic sperm injection (ICSI) – governing body meeting decision19/07/2017 11:00Article Page
  
Changes to prescriptions – governing body meeting decision on 18 July 201719/07/2017 12:00Article Page
  
Joint statement from HRCH and Richmond Clinical Commissioning Group (CCG) regarding the Walk-in Centre at Teddington Memorial Hospital24/07/2017 12:00Article Page
  
Engaging Communities01/08/2017 11:00Administrative Task
  
Watch your drink and your friends this summer07/08/2017 16:00Article Page
  
Join our annual general meeting14/08/2017 11:00Article Page
  
Pharmacy opening times for the August bank holiday24/08/2017 11:00Article Page
  
Ask About Asthma18/09/2017 15:00Article Page

​​​​Safeguarding adults and children   

What is safeguarding


Safeguarding aims to support adults and children to live a life that is free from abuse and neglect and involves a range of measures taken to protect them in the most vulnerable circumstances.

Richmond Clinical Commissioning Group has adult and child safeguarding as one of its highest priorities. We are committed to working closely with the London Borough of Richmond upon Thames and local healthcare providers in preventing abuse of adults and children in all areas where health and social care is provided for Richmond residents.

We do this by working in partnership to ensure the services we commission are safe and compliant with all statutory safeguarding regulations. We have put in place safeguarding procedures to recognise report and respond to safeguarding issues promptly.

Abuse can happen to any individual from any family regardless of their age, culture, disability, gender, racial origin, language, religious belief or sexual orientation.
There may be a risk for example, of physical abuse, sexual abuse or neglect. They may be a victim of domestic violence, forced marriage or at risk from Female Genital Mutilation (FGM).  

Who can raise safeguarding adults/children concern?


Safeguarding concerns may be raised by any person who feel they are being abused, relatives, teachers, friends, carers, neighbours, member of the general public and health and social care staff.

If you think someone is being abused or someone is abusing you, you can:

  • Talk to someone you trust
  • Contact the Safeguarding Adults team by calling them on 020 8891 7971
  • Contact the Safeguarding Children team by calling them on 020 8891 7969
  • Contact the emergency team: 020 8744 2442

If you are reporting abuse, it is helpful if you can provide your name to enable further contact. You can also report suspected abuse and not disclose your identity should you wish.

In an emergency always dial 999.

Your concerns will be taken seriously and you will receive prompt attention and advice.

If you feel you are being abused, neglected or mistreated and feel unable to call us yourself, tell someone you trust and ask them to do it for you.

Safeguarding referrals


​All adult and children safeguarding referrals are managed by Richmond Council. Please refer to information below. 

Safeguarding adults
The Adult Access Team at Richmond Council is the first point of contact for all referrals.​ Click here​ for more information.

Safeguarding children 
The Single Point of Access, a multi agency team, managed by Achieving for Children at Richmond Council, is the first point of contact for all referrals. Click here for more information.

What to do if you have a concern about an adult or child?


For safeguarding adults please contact

London Borough of Richmond upon Thames adult social services access team on:
Tel: 020 8891 7971 
Textphone: 18001 020 8891 7971​
Email: adultsocialservices@richmond.gov.uk

Click here for more information 

For safeguarding children please contact: 

London Borough of Richmond upon Thames Single Point of Access (SPA)
Tel: 020 8891 7969
Email: spa@richmond.gov.uk
Click here for more information​


Out of hours contact for both adults and children safeguarding issues please contact the emergency duty team at Richmond Social Services on 020 8744 2442.​

The Richmond CCG safeguarding team


The CCG safeguarding team consists of doctors and nurses who provide specialist advice. Please note: all adult and children safeguarding referrals are managed by Richmond Council. 

Lead nurse for safeguarding adults
Barbara North: 020 8734 3444
Barbara.North@richmond.gov.uk

Designated nurse for safeguarding children
Sian Thomas: 020 8734 3061
Sianthomas3@nhs.net​

Named GP safeguarding children
Dr Sarah Elliott​: 07932 510 884
Sarah.elliott10@nhs.net​

Designated doctor for safeguarding children
Claire Scott: 020 8891 8188
Claire.scott@hrch.nhs.uk